Terms & Conditions

These terms explain the general conditions for using the FannyExplore website and submitting tour or transfer requests. A submitted form is a request, not a confirmed reservation. A booking becomes confirmed only when FannyExplore has checked availability and provided written confirmation of the agreed service, price, pickup details and payment arrangements.

Guest responsibilities

Guests are responsible for providing accurate contact, passenger, travel and pickup information, arriving at the agreed meeting point on time, and following safety instructions from guides and drivers. Tell us in advance about accessibility needs, medical considerations relevant to participation, child passengers or special equipment.

Changes and cancellations

Cancellation, refund, weather, late-arrival and rescheduling conditions may vary by activity or supplier. The conditions communicated with your booking confirmation apply to that booking. Please request and review those conditions before confirming.

Website information

Descriptions, photographs, schedules and prices are provided as general information and may change. Availability and final pricing must be confirmed by our team.

Review required: This starter page is general website copy, not legal advice. FannyExplore should have these terms reviewed and adapted to its actual operating practices and applicable law before accepting bookings.